Privacy Policy

Eden Aesthetics ("Eden," "we," "us") respects your privacy. This policy explains what information we collect through edenlaserandaesthetics.com (the "site"), how we use it, and the choices you have. By using the site, you agree to the practices described here.

Information you give us

When you call us, message us, or fill out a form on the site, we may collect your name, phone number, email address, the services you're interested in, and anything else you choose to include in your message.

Information collected automatically

Like most websites, our hosting provider automatically records basic technical details when you visit, such as your IP address, browser type, device type, the pages you view and the time of your visit. These records are used to keep the site secure and running well.

We use Google Analytics to understand how visitors find and use the site, such as which pages are viewed and for how long. Google Analytics uses cookies and collects information like your approximate location, device and browser type, and the pages you visit. This information is reported to us in aggregate and is not used to identify you personally. You can learn more in how Google uses information from sites that use its services, and opt out with the Google Analytics opt-out browser add-on.

We do not use advertising cookies on this site.

Online booking and payment plans

Our "Book now" buttons take you to Boulevard, a third-party scheduling platform. Information you enter there, including any intake or health history forms, is collected through Boulevard on our behalf and is also subject to Boulevard's privacy policy.

If you apply for a payment plan through Cherry, your application is handled directly by Cherry under Cherry's privacy policy. We do not receive or store your full financial details.

Any health information you share with us during booking or at your appointment is kept confidential and used only to provide your care.

How we use your information

• To respond to your questions and requests
• To schedule, confirm and manage your appointments
• To provide treatments and follow-up care
• To share updates or offers, only if you've asked to receive them
• To keep the site secure and improve how it works
• To meet our legal and regulatory obligations

How we share your information

We do not sell, rent or trade your personal information. We share it only with service providers who help us run our business (such as our booking, payment, contact form and website hosting providers), when required by law, or to protect the rights and safety of our clients and staff.

Text messaging opt-in data and consent are never shared with third parties for their marketing purposes. You can reply STOP to any text message from us to opt out.

Third-party services on this site

Some features of the site are provided by other companies, which may receive your IP address and basic browser details when those features load:

• Google Fonts, which supplies the typeface used on the site
• Google Maps, for maps and directions
• Google Analytics, which measures how the site is used
• Our contact form provider, which delivers the messages you send through the form on our home page to our team
• Instagram, for links to our posts and videos
• Cloudflare, which hosts and secures the site

Each of these companies handles data under its own privacy policy.

How long we keep information

We keep personal information only as long as needed for the purposes described above, or as long as the law requires. Client treatment records are kept according to the record-keeping rules that apply to our practice.

Your choices

You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages. Contact us using the details below and we'll respond within a reasonable time. Some information may need to be kept to meet legal obligations.

Children's privacy

This site is not directed to children under 13, and we do not knowingly collect personal information from them online. If you believe a child has sent us information, please contact us and we will delete it.

Security

We use reasonable safeguards to protect your information. No website or online service is completely secure, so please avoid sending sensitive health or payment details through general contact forms.

Changes to this policy

We may update this policy from time to time. Changes take effect when they're posted on this page, and the date above will show when it was last revised.

Contact us

Questions about this policy or your information? Reach us at:

Eden Aesthetics
1315 St. Joseph Pkwy, Suite 1306
Houston, TX 77002
(346) 571-6951